The Home Depot

Ordered insulation for delivery. Paid extra for a 4 hour window. At the end of the 4 hours, still no delivery. Called and the insulation hadn’t even been picked up yet. Why do they offer something they cannot do? Very disappointing. I’ll never order anything from here again. They can’t keep their word.

This year's garden season was fraught with monsoon- like rains and overcast skies. I have had to return many small shrubs and trees since starting my gardens in 2020. I spend around $3500 per summer and have never returned anything until this year. I had a wonderful lady named Deirdre at North Conway in charge of helping me with 13 Thuja trees which was complicated due to several receipts and difficulties with scompters plagued with various codes and processes giving dtore credit. Deirdre worked with my return for over 45 minutes with calls to an MOD determined to get me the store credit for all of my trees. Not only did she do that; she went a step further and looked my purchases online to get the receipts I did not possess for the rest of the thujas that died. I came in practically hopeless that this return would count for everydead tree I had this year as some receipts had returned items used previously for other types of plants. I was embarrassed that I had returns this year at all! Deirdre was so incredibly helpful and really brought customer service to a whole new level. I am always going to stick with Home Depot for all my garden needs!

Clean, but the staff could use better training. Low inventory which can be a problem for a contractor.

They have hidden their customer survey so you can't fill it out any more. Apparently they don't want to know if anything is wrong with their stores. All the better to cover it up.

We just recently purchased 4 appliances for our kitchen at the home depot in N. Conway. The employee that helped us was very helpful and made the experience easy. He wasn't pushy and gave us plenty of time to make a decision on what we wanted.